Privacy notice
Last updated 3 September 2026
This notice explains what Debt Relief Path does with personal information, in line with the Personal Information Protection and Electronic Documents Act. It is written to be read, not to be skipped.
What we collect
Your province, an approximate debt total and debt types, your answers about income, employment, payment status and home ownership, and — only if you reach the contact step — your name, email address, phone number and preferred contact time. We also record your IP address, browser user agent, the campaign parameters in the link you arrived on, and the date and time you submitted.
Why we collect it
To determine which debt-relief routes may fit your situation, to show you your results, and — if you consent separately to it — to pass your details to a licensed provider so they can assess whether they can help you.
Consent
You give three separate consents: to our collecting and using your answers, to our disclosing them to licensed debt-settlement companies and consolidation lenders serving your province, and to being contacted by phone, text or email. They are never bundled and never pre-ticked. You may withdraw any of them by emailing us.
Who we share it with
When you consent to disclosure, we share your contact details and your debt profile with one licensed provider serving your province. We do not sell your information to a pool of buyers. We never share your details with a Licensed Insolvency Trustee or a non-profit credit counsellor — for those routes we give you the public directory and you contact them yourself.
What we do not do with it
We do not use your information for anything other than the purposes above. We do not sell it to data brokers or advertisers, and we do not disclose it to creditors.
How long we keep it
Lead records are retained for two years from submission, after which they are deleted. Records where only a province and language were captured carry no personal information and are retained as aggregate demand data.
Accountability after transfer
When we transfer your information to a provider, we remain accountable for it and require by contract that they protect it to a comparable standard and use it only to assess whether they can help you.
Your rights
You may ask us what we hold about you, ask us to correct it, and ask us to delete it. Email us with your reference number and we will respond within thirty days.
Cookies
This site uses only the cookies needed to remember your language and keep your session working while you complete the questions. We do not run advertising trackers.